Privacy Policy

1. Introduction

Thriving Silver Minds LLC is committed to protecting the privacy of our members and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and your rights.

2. Information We Collect

2.1 Provided by You

• Registration: Name, date of birth, phone, email, city and state
• About you: Interests, tech comfort, scheduling preferences, special considerations
• Third-party enrollment: Your contact info and relationship to the member
• Payment: Card information collected verbally — full card numbers not stored on our systems
• Communications: Messages, emails, phone records
• Electronic signatures: Name and date from sign-up agreements

2.2 Automatically Collected

• Basic website usage data (pages visited, browser type)
• Device information

We use cookies only for basic website functionality — not for advertising.

3. How We Use Your Information

• To enroll you and match you with the right Social Circle
• To facilitate your intake call with your Care Specialist
• To process and manage membership and billing
• To send session reminders and service communications
• To provide ongoing member support
• To improve our services (aggregate, non-identifiable data only)
• To comply with applicable laws

We do not use your information for advertising or marketing to third parties.

4. Information Sharing

We never sell, rent, or share your personal information with third parties for marketing purposes. We may share only: (1) within our team as needed; (2) with trusted vendors under strict confidentiality; (3) when required by law; (4) with your explicit written consent.

5. Data Security

We implement reasonable administrative, technical, and physical security measures. In the event of a breach, we will notify you promptly as required by law.

6. Data Retention

We retain your information as long as your membership is active and for a reasonable period thereafter. Electronic signature records retained for a minimum of 5 years.

7. Session Recordings

Sessions are not recorded without the explicit consent of all participants.

8. Children’s Privacy

Our services are for adults 55+. We do not knowingly collect information from children under 13.

9. Your Rights

You have the right to: access your information; request corrections; request deletion; opt out of non-essential communications. Contact us at info@thrivingsilverminds.com. We respond within 30 days.

10. Changes

Material changes communicated by email 30+ days before taking effect.

11. Contact

Email: info@thrivingsilverminds.com